Sales Interview Test

21/07/2021

Question 1

James is buying a property worth £500,000. He is having a survey carried out on the property and the cost is £600 INC VAT. What is the cost of the survey EXC VAT?

£480

£500

£720

£750

Question 2

The cost of the survey to James is £600 INC VAT the surveyor will charge SAM Conveyancing £300 EXC VAT for his services. What is the profit made on the transaction EXC VAT?

£180

£360

£300

£240

Question 3

Your client wants to book a survey on the property they are buying and wants it carried out this week. Our surveyors have no availability for 2 weeks. How would you convince that client to not go elsewhere?

Question 4

John is buying a property worth £625,000 and is having a survey carried out on at a cost of £600 EXC VAT. What is the total cost to John?

£750

£600

£720

Don't know

Question 5

A client is frustrated and is insisting on talking to their case handler at SAM, however that person is busy on another call and may be some time. How do you persuade the client to talk to you about their particular issue?

Question 6

Its been a busy day in the office and everyone has been working full whack. There are still a few outstanding tasks to get through. How would you tackle this?

Question 7

You are training and you have gone through a particular process a couple of times with your manager. An issue arises that you have not covered. What would you do?

Question 8

Write a paragraph about why you would like to work for SAM Conveyancing (at least 100 characters)

Question 9

Use the following information to complete the table below.

Flat 7, Carfax house, 4 Worcester Close, Anerley, SE20 8FL; Mr Tony Norton; tony.norton@yahoo.co.uk; thompson_eleanor@yahoo.co.uk; 07919 455 732;

Full name

Company name

Email address

Phone number

Flat No.

First line

Second line

City / Town

County

Postcode

Question 10

What do the following Excel commands do?

CTRL C

CTRL Z

CTRL X

CTRL F

CTRL A

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